This event was all about realizing that your customers are the most important part of your business. As such, listening to them and providing exceptional service will cause them to frequent your business as loyal customers. Whichever your industry, customer service and satisfaction will either make you successful or a failure.
Our panel of business leaders represents some of the most recognized brands in the world. They will share their war stories, success, failure and secrets they use to provide amazing customer service and satisfaction. Speakers: 1) Dirk Elmendorf, CoFounder of Rackspace, 2) David Hagan, CEO of Boingo Wireless, 3) Kay Bogeajis, COO of El Pollo Loco, 4) Lisa Lillien, Founder/CEO of HungryGirl and TV Personality on the Food Network, 5) Efrem Harkham, Founder/CEO of Luxe Hotels, 6) Jad Meouchy, Founder/CEO of Osurv, and 7) Rasesh Patel, SVP, Customer Experience. Moderated by Aaron Abram, Producer @AbramEvents and CoFounder @Osurv.